Service Alerts

January 15, 2019

All systems are operational. 

 Please note that for eRaider request, no activation code will be sent until the ePAF process is fully applied. 

You may receive an error when trying to log in to TeamDynamix stating, You do not have permission to access this application." Please contact the IT Helpdesk at (915) 215-4111 Option 1 and they can help resolve this error immediately.
Please keep in mind that Texas Tech will not send you any emails asking you to log in to verify your information for any updates. This is a phishing attempt and the email should be marked as junk.

For information about encryption, please follow the link here.

Support Options

Submit a Support Ticket
Submit an incident online and someone will get back with you shortly or check the status of existing incidents.

Classroom Technology

Submit a ticket for Event Services

Room Reservation

Reserve a room through the vEMS system.

Additional IT Services

Project Management Office - PMO

Visit the PMO Website Contact us via e-mail Submit Project Request

Hours and Contact Info

Call (915) 215-4111

Option 1: 

Option 2: Classroom Technology
Option 3: EMR


Submit your question to Provide as much detail as possible.


CSB Basement, Rm B-08A

7:00 am – 6:00 pm

MEB 2nd floor, Rm 2160

8:00 am – 5:00 pm


Search for help here on FAQ.